Privacy notice
Last updated: 31 October 2026
This notice explains how Shiftside uses the personal information you give us when you contact us through this website or by email.
Who we are
Shiftside is the trading name of Chris Leung, a sole trader. Chris Leung is the "controller" of your personal information, which means he determines how it is used.
Email: info@shiftside.co.uk
Information we collect
When you email us, we receive:
- your name and email address
- any other details you choose to include, such as your company name, phone number, site location and details of the job
We collect only the information you choose to send us. Please do not include sensitive information, such as health details, in your message.
How we use your information and our legal basis
We use your information for the following purposes:
- To respond to your enquiry and provide a quotation. Our legal basis is taking steps at your request before entering into a contract.
- To arrange and carry out the work if you book us, and to invoice you for it. Our legal basis is the performance of our contract with you.
- To keep business and tax records. Our legal basis is compliance with our legal obligations.
- To follow up on an enquiry you have made. Our legal basis is our legitimate interest in running the business. We will not add you to a marketing list or send you marketing material without your consent.
Who we share your information with
We do not sell your information. We share it only with:
- Cloudflare, Inc., which hosts this website and, through Cloudflare Email Routing, forwards emails sent to info@shiftside.co.uk to our inbox.
- Google LLC (Gmail), which provides the email inbox we use to receive and reply to your messages.
- These companies may store or process your information outside the UK, including in the United States. Where that happens, it is protected by the safeguards required under UK data protection law.
- Our accountant and HM Revenue & Customs (HMRC), where required for tax and accounting purposes.
- Any other party with whom we are required by law to share it.
How long we keep your information
- Enquiries that do not lead to work: deleted once they are no longer needed to deal with your enquiry.
- Client records and invoices: kept for six years after the end of the tax year to which they relate, as required by tax law.
Availability calendar
The availability calendar on this website shows only whether a day is free or busy, taken from Chris Leung's own Google Calendar. It does not show or contain any client information.
Cookies
This website does not use cookies for tracking or analytics. Should that change, we will update this notice and seek your consent where the law requires it.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct it
- ask us to delete it
- ask us to restrict how we use it
- object to how we use it
- ask us to transfer it to you or to someone else
To exercise any of these rights, please contact us using the details above. We will respond within one month.
Complaints
If you are dissatisfied with how we have handled your information, please contact us in the first instance. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.